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Export accounts from domains

Who can do this?
Role: Organization admin

As an Organization admin, you can export a list of all your organization’s accounts to a CSV file. The file includes this information for each account:

  • Name

  • Email

  • Atlassian ID

  • Status  (active or deactivated)

  • Last active (when a user was last active)

  • Claimed (whether the account is claimed by another organization or not)

  • Billable (members who count towards your Atlassian Access bill)

  • Policy type (billable or non-billable policy)

  • SAML single sign-on (if member logs in with SAML single sign-on)

  • Two-step verification (if two-step verification is enabled for members)

  • Verified email (verified or not)

  • BitbucketConfluence, Jira Software, Jira Work ManagementJira Product DiscoveryJira Service ManagementOpsGenie, StatusPage, Trello (if users accesses product, it appears in a CSV file)

Export accounts

To export accounts:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. This step is different depending on your user management experience:
    - Original: Select Directory > Domains.
    - Centralized: Settings > Domains.

  3. Select Export accounts from Actions.

  4. Select Export to download the CSV file.

You will receive an email with a link to the CSV file.
It may take a few minutes to receive the CSV file in your email when you have a large number of accounts. The unique download link in the email expires in 24 hours. Other organization admins can download the file with the link.


Additional Help