Edit authentication settings and members

Available authentication policy settings for your organizations

With authentication policies, you configure settings for different sets of users. These sets of users come from your managed accounts. When you test settings on a small set of users, you reduce the risk of rolling out an error to your entire organization.

You need a subscription with Atlassian Access to create more than one authentication policy and apply single sign-on (SSO) and two-step verification to an authentication policy. The settings you can configure through authentication policies are:

Add settings to your authentication policies

Single sign-on (SSO)

SSO allows your users to log in using your organization's identity provider to access all your Atlassian cloud products. Create one authentication policy to test an SSO configuration on a few accounts before turning it on for your whole organization.

Set up SSO for SAML or Google Workspace

When you select SAML SSO, you’re redirected from the authentication policy to the SAML SSO configuration page. Learn how to configure SAML single sign-on.

When you select Google Workspace, you’re redirected from the authentication policy to the Google Workspace setup page. Learn how to set up Google Workspace

Once you’re done configuring SAML SSO or Google Workspace SSO, you need to enable SSO in the policy.

To enable SSO:

1. Navigate to Authentication Policies at admin.atlassian.com.

2. Select Edit for the policy you want to enable.

3. Select Enforce single sign-on to enable it.

Enforce two-step verification

Two-step verification adds a second login step. The second step keeps the user accounts secure even if the password is compromised. When account logins are secure, your organization's products and resources are safer.

You can require members to set up and use a second step when logging in or make it optional.

Password requirements

You can choose the minimum strength that all passwords must comply with. By default, passwords do not expire. However, you can set an expiration period by defining the number of days for password expiration. 

Idle session duration

Idle session duration is the amount of time a member stays logged in before we log them out, and they have to log back in. Learn how to update idle session duration

Add members to your authentication policies

Members come from your managed accounts, and you add them to different policies. Enter members individually or in bulk to your authentication policy.

To enter members individually:

1. Navigate to Security > Authentication Policies at admin.atlassian.com.

2. Select Edit.

3. Select Members tab > Add members.

4. Enter a user name or email address (only up to 20 users).

5. Select Add.

To enter members in bulk:

1. Navigate to Security > Authentication Policies at admin.atlassian.com.

2. Select Edit.

3. Select Members tab > Add members.

4. Select Bulk entry > Select Upload to add CSV file (only up to 1000 emails from your managed accounts are allowed).

5. Select Add.

We’ll notify you with an email when your bulk member update is complete. You can view your audit logs to check which members were added or could not be added. Learn more about audit logs

Change policy for members

You may need to move members from one policy to another policy. You can move individual members by going to Change member’s policy or Add members. You can only move members in bulk by using Add members.

To change the policy for individual members:

1. Navigate to Security > Authentication Policies at admin.atlassian.com.

2. Select Edit for the policy the member belongs to.

3. Select Members tab > Change member’s policy.

4. Choose a different policy for this member.

To change more than one member’s policy:

1. Navigate to Security > Authentication Policies at admin.atlassian.com.

2. Select Edit for the policy to move members to.

3. Select Members tab > Add members.

4. Select Bulk entry > Select Upload to add CSV file (only up to 1000 emails from your managed accounts are allowed).

5. Select Add.

We'll add members to the new policy and apply the change next time the member logs in.

Export members from an authentication policy

You can export a list of all your members in an authentication policy to a CSV file.

1. Log in to admin.atlassian.com > Security > Authentication Policies.

2. Select a policy > Members.

3. Select Export members to a CSV file.

We’ll send you an email with a link to download the CSV file. It may take a while if you have a large number of member accounts. The download link in the email expires in 24 hours. Anyone with the link can download the CSV file.

Member details in your CSV file

This is the information included in the CSV file for each member of an authentication policy.