Edit authentication settings and members
Who can do this? |
Members come from your managed accounts, and you add them to different policies.
Add members to your authentication policies
Enter members individually or in bulk to your authentication policy.
To enter members individually:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > Authentication policies >
Select Edit.
Select Members tab > Add members.
Enter a user name or email address (only up to 20 users).
Select Add.
To enter members in bulk:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > Authentication policies >
Select Edit.
Select Members tab > Add members.
Select Bulk entry > Select Upload to add CSV file (only up to 10,000 emails from your managed accounts are allowed).
Enter email addresses only in the CSV file. You can’t enter headers or extra columns.
Select Add.
We’ll notify you with an email when your bulk member update is complete. You can view your audit logs to check which members were added or could not be added. Learn more about audit logs
Change policy for members
You may need to move members from one policy to another policy. You can move individual members by going to Change member’s policy or Add members. You can only move members in bulk by using Add members.
To change the policy for individual members:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > Authentication policies.
Select Edit for the policy the member belongs to.
Select Members tab > Change member’s policy.
Choose a different policy for this member.
You can move members from one policy in a directory to a policy in a different directory. Learn more about directories
To change the policy for more than one member:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > Authentication policies.
Select Edit for the policy to move members to.
Select Members tab > Add members.
Select Bulk entry > Select Upload to add CSV file (only up to 10,000 emails from your managed accounts are allowed).
Select Add.
We'll add members to the new policy and apply the change next time the member logs in.
A member can only be in one policy at a time.
Export members from an authentication policy
You can export a list of all your members in an authentication policy to a CSV file.
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > Authentication policies.
Select a policy > Members.
Select Export members to a CSV file.
We’ll send you an email with a link to download the CSV file. It may take a while if you have a large number of member accounts. The download link in the email expires in 24 hours. Anyone with the link can download the CSV file.
Member details in your CSV file
This is the information included in the CSV file for each member of an authentication policy.
Member information | Authentication settings | App details |
|---|---|---|
Name | SAML single sign-on (if member logs in with SAML single sign-on) | Bitbucket, Confluence, Jira, Jira Service Management, OpsGenie, StatusPage, Trello (listed with the sites they use to access apps) |
Two-step verification enabled (if two-step verification is enabled for members) | ||
Last active time (the date the user was last active) Atlassian Government Cloud: The Policy type field doesn’t apply. | Password requirements (password strength and expiration) | |
Status (active or deactivated) | Idle session duration (length of time members can be inactive before we log them out) | |
Billable (members who count towards your Atlassian Guard Standard bill) Atlassian Government Cloud: The Policy type field doesn’t apply. | ||
Policy name (name of the authentication policy) | ||
Policy type (billable or nonbillable) Atlassian Government Cloud: The Policy type field doesn’t apply. |
Was this helpful?