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Send alerts to Opsgenie

Beacon will soon be part of Atlassian Guard. Read the blog

Use webhooks and Jira Automation to send alerts to Opsgenie. About Jira Automation

Who can do this?
Role: Organization admin, Beacon admin
Plan: Atlassian Guard Premium

Step 1: Create a new API integration in Opsgenie

In Opsgenie you can create an API integration either in Settings or in a team. In this example we’ll create the integration for a team. How to create an API integration in Opsgenie

To create a new API integration in Opsgenie:

  1. In Opsgenie, navigate to your team and select Integrations.

  2. Select Add integration.

  3. Search for the API integration.

  4. Name your integration, for example Atlassian

  5. Alerts, and assign it to a team.

  6. Select Continue.

  7. Make a note of the API key, you’ll need this in a later step.

Opsgenie API integration screen showing API key

Step 2: Create a Jira automation rule and get the webhook URL

You can create the automation rule as a global rule, or in a Jira project if you’re not a Jira administrator. In this example we’ll create the rule in a project.

To create an automation rule in Jira:

  1. In Jira, navigate to a project.

  2. Go to Project settings > Automation.

  3. Select Create rule.

  4. Search for the Incoming webhook component.

  5. Select No issues from the webhook when asked how to execute the automation rule.

  6. Copy the Webhook URL. You’ll need this in the next step.

  7. Save your changes to the Incoming webhook component.

Jira automation showing incoming webhook

Step 3: Add the webhook URL to Beacon beta (soon to be Guard Detect)

To add the webhook URL:

  1. In Beacon, go to Integrations > SIEM forwarding.

  2. Select Add webhook.

  3. Paste the Webhook URL you copied from Jira and Save.

SIEM integration showing an example webhook URL and an add webhook button

Step 4: Configure the automation rule to create an issue

  1. In Jira, go back to your automation rule and select THEN: Add an action.

  2. Search for the Send web request component.

  3. Enter the web request details, including the Opsgenie API URL and API key. Refer to the table below.

  4. Save your changes to the Send web request component.

  5. Name your automation rule and select Turn it on.

Jira automation screen showing web request configuration details

Web request details

Use the following information to configure the web request.

Web request URL



Add an Authorization header and specify your Opsgenie API key as the value in the format GenieKey abcdefg-a25a-4652-883c-73703b12345

About authentication in Opsgenie

HTTP method


Web request body

Custom data

Custom data

You can include data from the webhook payload in the Opsgenie alert. For example, you could include the alert title, as follows.

1 2 3 { "message":"{{webhookData.alertTitle}}" }

This is a simple example. You can use any of the attributes in the webhook payload and map them to Opsgenie fields.

Step 4: Send a test alert

To send a test alert:

  1. In Beacon, go to Integrations > SIEM forwarding.

  2. Select Send test alert.

If the integration is working you should see a new alert for your Opsgenie team.

Opsgenie Alerts list showing a test alert

What data is sent to your tool?

It’s important to know that once you set up an integration you will be sending alert data to the third party tool of your choosing. We send the alert title, description, and context which can include:

  • The name of the actor and their profile picture

  • The name of the subject, which can be a person or an entity (such as a space, project, or policy)

  • The site URL or page URL where the activity happened.

We respect the visibility settings in the actor’s Atlassian Account profile. If the actor has chosen not to share their profile picture with their Atlassian organization, we respect that setting.

You should make sure that it’s appropriate for this data to be shared with your third party tool before setting up the integration.

Additional Help