Learn about migrating Cloud to Atlassian Government Cloud
Check what your Atlassian Government Cloud migration will look like, what are the limitations, and how to get ready for your migration.
Overview
Overview of Atlassian Government Cloud
Learn about Atlassian Government Cloud, including feature availability, security and compliance, and the details of how Atlassian apps and user management works.
Manage Atlassian Government Cloud
Feature availability in Atlassian Government Cloud
Migration tooling
Backup and restore feature
Right now, migrations from Atlassian Cloud to Atlassian Government Cloud are carried out using the backup and restore feature, until improved migration tooling is available. Because of that, there are limitations on what products and entities you can migrate. Your migration will also be coordinated with our Support and migration teams who will provide additional guidance on how to use this feature.
Learn about backup and restore
What data is and isn’t migrated
We support migrating the majority of entities and configuration items, however there are still things we can’t migrate. Review the list of what’s supported so you know what to expect and what needs to be left behind.
What Confluence data is migrated
Limitations and data migration parity
Limitations related to migrations or migrated data.
Type | Details |
|---|---|
⚠️ Products | You can migrate Jira and Confluence Data Center. Migrating Jira Service Management isn’t supported right now. |
✅ Users and groups | Users and groups are migrated without any limitations. |
⚠️ Project or space data | The majority of data related to projects or spaces is migrated, however you should review the list of data parity as there is a number of items that aren’t supported. How important they are will depend on your usage: |
⚠️ Marketplace app data | The number of available Marketplace apps is limited. For supported apps (view the list), the data is not automatically migrated using the backup and restore feature. You need to check with the Marketplace partner if a manual migration pathway is available. |
Key differences
Key differences across the migration journey.
Coordinating migrations with Support
Your migration will be coordinated and supported by Atlassian Support and Migration teams. If you’re planning to move, make sure to notify them about your plans. You will need to get your new environment provisioned by us.
Provisioning organizations and sites
Your Atlassian Government Cloud environment, including organization, sites, and Atlassian apps, such as Jira or Confluence, are provisioned by Atlassian when you start the onboarding. You’re unable to provision apps yourself, but you can request new apps, if needed.
For details, see Get started with Atlassian Government Cloud.
Identity and user management
An identity provider is required as single sign-on is the only way for users to log in. Your identity provider will also be pre-configured (connecting IdP, verifying domain, configuring single-sign on) by Atlassian based on the details you provider. Google Workspace is not supported as an identity provider in Atlassian Government Cloud.
For details on what’s needed to set up your identity and user management, see Get access to the Atlassian Government Cloud environment.
Marketplace apps
The number of Marketplace apps is still limited, as Marketplace partners need to build a version of their app specifically for Atlassian Government Cloud. You can check if your app is supported by viewing available hosting types on Atlassian Marketplace (e.g. Cloud, Data Center, Atlassian Government Cloud). Alternatively, you can review the list of available apps on the page linked below.
For details, see Manage apps for Atlassian Government Cloud.
Licensing and Atlassian Guard features
Atlassian Government Cloud has a separate subscription plan from Free, Standard, Premium, or Enterprise that you might know from Atlassian Cloud. Additionally, the Atlassian Guard subscription (required for Enterprise features, such as connecting identity providers) is not required, because the key Enterprise features are already included in your Atlassian Government Cloud subscription.
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