Update or install the Confluence Cloud Migration Assistant

The Confluence Cloud Migration Assistant is an app available for Confluence Server and Data Center.

Supported versions

The Confluence Cloud Migration Assistant is pre-installed in Confluence 6.15 and later.

If you're on an unsupported Server or Data Center version and don't have active maintenance on your server license (which is required to upgrade), you can use a free trial license to upgrade in preparation for your migration. Learn how to migrate with an expired Server license

Before you begin

Here’s some prerequisite information:

Allowlist Atlassian domains and IP addresses in your network

If your Confluence Server or Data Center instance is behind a firewall, you need to allow access for domains and IP addresses needed by the assistant. Learn more about IP addresses and domains

Install the Confluence Cloud Migration Assistant

To install the assistant:

1. In Confluence Server or Data Center, go to Administration > Manage apps.

2. Select Find new apps.

3. Search for Confluence Cloud Migration Assistant.

4. Select Install.

Update the Confluence Cloud Migration Assistant

To update the assistant:

1. In Confluence Server or Data Center, go to Administration > Manage apps.

2. Select Manage apps.

3. Search for Confluence Cloud Migration Assistant.

4. Select Update.

Open the Confluence Cloud Migration Assistant

To open the assistant:

1. In Confluence Server or Data Center, go to Administration > Migration Assistant.

2. You’ll see a home screen similar to this one:

To learn more about each card, see:

• Assess and prepare your apps: App assessment and migration

• Review all email domains: Review users to trust email domains

• Migrate your data: Migrate Confluence data using the assistant

More information and support

We have a number of channels available to help you with your migration.

• For more migration planning information and FAQs, visit the Atlassian Cloud Migration Center.

• Have a technical issue or need more support with strategy and best practices? Get in touch.

• Looking for peer advice? Ask the Atlassian Community.

• Want expert guidance? Work with an Atlassian Partner.

Support for Atlassian Server products ends in February, 2024. Learn more about the Server end of support timeline.