Microsoft Teams 用に Rovo を使用する

Microsoft Teams 向けの Atlassian Rovo アプリは、Rovo との 1:1 のチャット、グループ チャットでのコラボレーション、チーム チャンネルでの作業など、日々の業務が行われている会話の中に Rovo の高度な AI 機能を直接もたらします。Rovo を活用することで、Microsoft Teams から離れることなく、回答をすばやく見つけたり、複雑なドキュメントを要約したり、Jira や Confluence の作業を作成、更新したりできます。

要件

始める前に、次のものが揃っていることを確認してください。

• Microsoft Teams アカウント: 組織によって Rovo アプリのインストールが許可されている Microsoft Teams テナントのアカウントです。

• Atlassian アカウント: アクティブな Jira Cloud または Confluence Cloud のアカウント。

• Rovo アクセス: Rovo が有効になっている 1 つ以上のアトラシアン サイト (例: your-site.atlassian.net) へのアクセス。組織で Rovo が有効になっているかどうかわからない場合は、アトラシアン管理者に問い合わせてください。

• Admin setup (for shared account replies only): An Atlassian org admin must complete the Microsoft Teams to Atlassian tenant connection and create a service account. Rovo works in channels and group chats without this, using ephemeral replies.

Install Rovo

After you install the app, you can use it in direct message, group chats and channels.

• Microsoft Teams を開きます。

• 左側のサイドバーの [アプリ] に移動します。

• Rovo を検索します。

• 追加 を選択します 。

Set up Rovo for direct messages

• Open Rovo. Rovo will send you a welcome card and automatically connect to your Atlassian site.

• 複数のアトラシアン サイトにアクセスできる場合は、ウェルカム カードの [サイトを切り替える] を選択します。

• Choose your organization's site (for example, your-site.atlassian.net) and select Save.

Set up Rovo for group chats or channels

Bring Rovo into any group chat or team channel to work with your team. Each group chat and channel is set up independently, so different conversations can use different sites or reply modes.

セットアップするには、次の手順に従います。

1. Add Rovo to the group chat or channel.

2. Mention Rovo, @Rovo, and ask a question.

3. The first person to @mention Rovo sees a private setup card.
   Choose the Atlassian site and how Rovo replies (ephemeral or shared account), then select Save.

4. Rovo answers the original question.

Choose how Rovo replies

You choose one of the following modes:

• Ephemeral (default): Rovo replies privately to the person who asked, using that person's own Atlassian access. They can refine the answer or ask Rovo to clarify it, then select Post to chat to share it with everyone. You may want to choose this mode for everyday team work, when people need answers based on their own access, or when they want to check an answer before sharing it.

• Shared account: Rovo replies publicly using a shared account, so everyone in the conversation sees the same answer. An admin sets this up by configuring Rovo for Microsoft Teams. Select this mode when you want everyone to get the same answer from the same content, such as a support or help channel.

You can always change this later, by typing @Rovo configure in that conversation.

Microsoft Teams における Rovo の活用方法

Rovo との 1:1 のダイレクト メッセージ

The simplest way to interact with Rovo is through a direct message (DM). Rovo acts as a unified AI assistant, pulling answers from Jira, Confluence, SharePoint, Figma, Google Drive, and other tools you’ve connected to Rovo. Replies are private to you and use your own permissions.

グループ チャットとチーム チャンネルでの Rovo

Learn how to use Rovo in group chats and team channels.

Access and visibility

Rovo replies are visible to:

• Only you in direct messages

• Only you in ephemeral mode (until you post it to the chat)

• Everyone in the conversation when using the shared account mode

Rovo uses the following access:

• Your access in direct messages

• Your access in ephemeral mode

• Access of the shared account in shared account mode

Supported actions

Refer to this table to understand the actions supported by Rovo in the various modes.

Rovo always respects your organization's existing access controls. Direct messages and ephemeral replies use your own permissions, no service account is involved. Shared account replies use the shared account's permissions to search and plan, and the individual user's permissions to run actions.

If your team uses shared account replies, make sure the service account has read access to all relevant Atlassian apps (Jira spaces, Confluence spaces, and other connected Atlassian tools such as Loom). How to set up the service account.

コマンドおよび構成

Use these text commands:

安全性と権限

• Your access always applies: Rovo only returns content the account in use is allowed to see, and never runs an action you don't have permission to perform.

• Nothing is shared without your permission: In ephemeral mode, only you see the reply until you select Post to chat.

• Confirmation before actions: Rovo shows a preview and asks for confirmation before creating or updating any Jira work item or Confluence page. You are always in control.

トラブルシューティング

Microsoft Teams で Rovo アプリが見つからない場合

Microsoft 365 管理者がユーザーの組織向けに Rovo アプリを承認する必要がある場合があります。インストール方法の詳細については、こちらをご確認ください。

回答が間違っているか、見つからない場合

You may be connected to a different site. Type configure in the Rovo DM chat to switch sites. Each group chat and channel has its own site setting, mention @Rovo configure in that conversation to change it there.

Rovo で対象コンテンツを見つけられない場合

• サイトを確認する: コンテンツが存在するサイトに接続していることを確認してください。

• 権限を確認する: Rovo が対象の項目を返すには、ソース アプリ (Jira、Confluence、SharePoint など) でその項目を表示する権限が必要です。

• 具体的に指定する: 対象の URL をそのまま貼り付けるか、より具体的なキーワードを使用してみてください。

Other people can’t see Rovo’s answer

The conversation may be using ephemeral mode where replies are private to the person who asked. Select Post to chat to share the answer, or mention @Rovo configure to switch to a shared account.

Third-party search or actions aren't working in a group chat or channel?

Third-party search and actions aren't available with a shared account. Mention @Rovo configure and switch to ephemeral mode, or ask Rovo in a direct message instead.

Rovo can't plan actions when using a shared account?

The service account needs read (Browse) access to the corresponding Jira spaces or Confluence spaces. Ask your Atlassian admin to verify the service account's permissions and scopes. This doesn't affect ephemeral replies, which use your own access.