Flexera IT Visibility data source

Flexera IT Visibility is a module within the Flexera One platform that consumes data from multiple sources, normalizes it, and provides lifecycle information for IT asset management (ITAM) use cases.

The Flexera IT Visibility adapter securely connects to your Flexera One instance using a GraphQL API to bring normalized device data into Assets Data Manager.

How do I connect this tool to Assets Data Manager?

This task requires Data Manager Adapters admin permissions to complete.

Follow this procedure to connect Flexera IT Visibility to Assets Data Manager:

1. Gather all of the information listed in the Data Manager fields section.

2. Gather the connection details listed in the Flexera IT Visibility fields section.

3. Within Data Manager:

   • Create a new job by selecting the Flexera IT Visibility adapter.

   • Configure the required fields with the information gathered.

4. Within Flexera One:

   • Ensure you have an active IT Visibility license.

   • Follow the steps in the Authentication and authorization section to configure access.

Each time this job runs, the selected data set is brought into Data Manager and becomes raw data.

Data Manager fields

You will need to specify the following information from Assets Data Manager:

• Data source name: The name of the connection, also the job name as referenced in the Data Manager Adapters client.

• Data source type: Select a data source type, such as the name of the tool or the data format.

• Short display name: A short, unique name as a data source label. Use letters and numbers only (no special characters or spaces).

Flexera IT Visibility fields

You will need to specify the following information from your Flexera One instance:

• API URL: The GraphQL endpoint for your region. You can enter a custom URL if a new region is added. Common endpoints include:

  • NAM: https://api.flexera.com/graphql/

  • EU: https://api.flexera.eu/graphql/

  • APAC: https://api.flexera.au/graphql/

• API Access Token: Your generated Flexera One API token.

• Org ID: Your unique Flexera One organization identifier.

• Data Set: Select the Flexera IT Visibility dataset. Currently, the Hardware devices dataset is available for this adapter. It focuses on attributes for the hardware asset management practice.

Authentication and authorization

To successfully connect the adapter, the following requirements must be met:

• License: You must have a valid IT Visibility license within Flexera One. If the license is missing or incorrect, the job will return an error.

• Account Scoping: The account associated with the API Access Token must be appropriately scoped to access IT Visibility data. Ensure the user account has the required permissions within the Flexera One portal.

API call

The adapter uses the Flexera GraphQL API to perform data retrieval.

Fields retrieved

The adapter provides out-of-the-box attributes designed to match Hardware Asset Management (HAM) requirements.

The following fields are retrieved from various device type data sets:

device.businessUnit device.calculatedUser device.chassisType device.costCenter device.createdAt device.domain device.familyId device.hddTotalSpace device.id device.ignored device.inventoryDate device.kwhYear device.lastLoggedonUser device.lastUpdateSuccess device.lifecycle device.lifecycleId device.location device.manufacturerId device.manufacturerName device.model device.modelId device.modelName device.name device.numberOfCores device.numberOfDisplayAdapters device.numberOfHdd device.numberOfLogicalCores device.numberOfProcessors device.operatingSystem device.osProductId device.osReleaseId device.platformId device.platformLabel device.platformType device.processorName device.productId device.productName device.scope1KgCo2E device.scope2KgCo2E device.scope3KgCo2E device.serialNumber device.servicePack device.taxonomy device.taxonomyId device.totalKgCo2EYear device.totalMemory device.updatedAt device.virtualizationTechnology device.vmHostId device.vmType device.vmUuid deviceModel.hardwareFamilyName deviceModel.id deviceModel.isDesupported deviceModel.isDiscontinued deviceModel.name deviceModel.supportedOs deviceOperatingSystem.id deviceOperatingSystem.name deviceOperatingSystem.platformLabel deviceTaxonomy.category deviceTaxonomy.categoryGroup deviceTaxonomy.description deviceTaxonomy.id deviceTaxonomy.subcategory deviceLifecycle.generalAvailabilityDate deviceLifecycle.generalAvailabilityRangeEnd deviceLifecycle.generalAvailabilityRangeStart deviceLifecycle.id deviceLifecycle.introductionDate deviceLifecycle.introductionRangeEnd deviceLifecycle.introductionRangeStart deviceLifecycle.lastAvailabilityDate deviceLifecycle.lastAvailabilityRangeEnd deviceLifecycle.lastAvailabilityRangeStart deviceLifecycle.obsoleteDate deviceLifecycle.obsoleteRangeEnd deviceLifecycle.obsoleteRangeStart