What is the External organizations system schema?
The Assets common data model is currently only available to customers enrolled in the Beta program. Some details may change before general availability.
The External organizations system schema is part of the Assets common data model. It provides a ready-to-use structure for tracking the third-party organisations your business works with, such as manufacturers, vendors, resellers, and service providers.
When you enable the Assets common data model, the External organizations system schema is included as one of the foundational schemas available to all eligible paid plans.
Why use this system schema?
Without a centralised schema for external organisations, teams often track suppliers and partners in inconsistent ways across procurement, IT, operations, and service management. That can lead to duplicate vendor records, missing ownership, and weak reporting.
With the External organizations system schema, you get:
A single source of truth for third-party relationships — one organisation record that can be referenced across assets, contracts, and services.
Clear supplier and partner roles — identify whether an organisation is a manufacturer, vendor, reseller, or service provider.
Stronger accountability — connect each organisation to an internal account manager responsible for the relationship.
Better procurement and support context — store key operational details such as vendor codes, support contacts, and contract links in one place.
What's included
The external organizations system schema contains one object type:
Organization
An external party that the enterprise transacts with, including manufacturers, vendors, resellers, and service providers. Use this object type to track the organisations that supply hardware, provide services, or support your operations.
Attribute | Description | Type |
|---|---|---|
Name | The name of the organization. | Text |
Role | The role the organization plays in the enterprise's supply chain: Manufacturer, Vendor, Reseller, or Service provider. | Select |
Vendor code | The vendor code identifying the organization in the ERP system. | Text (unique) |
Support portal | The URL of the organization's support portal. | URL |
Account manager | The internal employee who manages the relationship with this organization. | Reference → People > Person |
Partnership status | The current partnership status: Active, Preferred, On probation, or Blacklisted. | Select |
Contract link | The URL of the master service agreement governing the relationship. | URL |
Support phone | The emergency or premier support telephone number for the organization. | Text |
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