Set up the Data Manager clients for Assets
Data Manager is included in all Service Collection Premium and Enterprise plans.
The Data Manager clients are two middleware apps that enable you to:
Data that have been fetched from the Data Manager Clients on a customer managed environment are under the customers Data Residency control.
run Data Manager locally on your system
schedule automatic job runs
cleanse and merge your data
The Adapters client is required to use Data Manager.
The Cleanse and Import client is highly recommended, as it allows Data Manager to take snapshots when cleansing and merging, retaining historical information about objects.
Before choosing a client version, identify:
your operating system (macOS, Linux, or Windows/DOS)
your CPU architecture (x64 or ARM64)
Set up the Data Manager clients for macOS
Download the Data Manager clients from the Atlassian Marketplace (
data_manager_clients.zip).Open Terminal (Applications > Utilities > Terminal).
Create a directory, copy, and unzip:
mkdir /Users/Shared/assets_data_manager cd /Users/Shared/assets_data_manager cp ~/Downloads/data_manager_clients.zip /Users/Shared/assets_data_manager unzip data_manager_clients.zipYou should now see:
linux-arm64linux-x64osx-arm64osx-x64win-x64win-x86
From the Apple menu, select About This Mac and check Chip:
If it says M1, M2, or M3 → ARM64:
cd osx-arm64If it says Intel → x64:
cd osx-x64
Test the Adapters client:
cd assets-adapters-client ./dm-adapters --helpTest the Cleanse and Import client:
cd .. cd assets-cleanse-and-import-client ./dm-cleanseimport --help
Both commands should show help text and usage options.
Set up the Data Manager clients for Linux
Download
data_manager_clients.zipfrom the Atlassian Marketplace.Open Terminal (for example, Ctrl + Alt + T).
Create a directory and move the ZIP:
cd /users/shared mkdir assets_data_manager cd assets_data_manager cp ~/Downloads/data_manager_clients.zip /Users/Shared/assets_data_managerUnzip:
unzip data_manager_clients.zipIf
unzipis not installed:sudo apt-get install unzipYou should see:
linux-arm64linux-x64osx-arm64osx-x64win-x64win-x86
Identify CPU type:
uname -mx86_64→ x64:cd linux-x64aarch64or similar → ARM64:cd linux-arm64
Test the Adapters client:
cd assets-adapters-client ./dm-adapters --helpTest the Cleanse and Import client:
cd .. cd assets-cleanse-and-import-client ./dm-cleanseimport --help
Set up the Data Manager clients for Windows/DOS
Download
data_manager_clients.zipfrom the Atlassian Marketplace.Open an elevated Windows Terminal or Command Prompt (for example, Windows key + X, choose Windows Terminal (Admin)).
Create a directory:
cd c:\users\public mkdir assets_data_manager cd assets_data_managerCopy the ZIP (replace
<user_directory>):copy c:\users\<user_directory>\downloads\data_manager_clients.zip c:\users\public\assets_data_managerUnzip using Windows Explorer or another utility. You should see:
linux-arm64linux-x64osx-arm64osx-x64win-x64win-x86
Identify CPU type:
Press Win + R →
msinfo32.Under System Summary, check System Type:
x64‑based PC → x64:
cd win-x64x86‑based PC → x86:
cd win-x86
Test the Adapters client:
cd assets-adapters-client dm-adapters --helpTest the Cleanse and Import client:
cd .. cd assets-cleanse-and-import-client dm-cleanseimport --help
Update the Data Manager clients
To update:
Delete the existing Data Manager client directories.
Download the latest
data_manager_clients.zipfrom the Atlassian Marketplace.Copy and unzip into your
assets_data_managerdirectory.Re‑run the
--helpcommands above to confirm the new version.
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