About the Assets object custom field

Creating an Assets object field lets your team link Assets objects directly to Jira work items. This powerful feature helps agents access the context they need to resolve issues quickly and effectively.

When you add an object to the Assets object field, it creates a two-way link between the work item and the object. From the object view, you can see all related work items – making it easier to manage incidents by visualizing dependencies and identifying root causes. It also supports change management by giving you a clearer picture of what’s connected, so you can assess risk and understand the impact of proposed changes.