Known limitations at Jira launch
Assets is available on all paid Jira plans from launch. If you administer a paid Jira site, you can start using it straight away - you do not need Jira Service Management.
What you can do in Jira
In plain Jira, you get the core Assets platform. You can:
create and manage schemas, object types, objects, attributes, references, statuses, and icons;
search your data with AQL;
import and export data;
use object and schema graphs to see how things connect;
bulk edit objects; and
connect Assets objects to Jira work items through the Assets custom field.
What needs Jira Service Management
Some Assets features are part of Jira Service Management rather than the Assets platform itself. Portal, request, and other service-management workflows are not available in plain Jira. Where a feature is specific to Jira Service Management, it is documented in the Jira Service Management documentation.
What to do instead
If you need a capability that plain Jira does not offer, check whether it is part of Jira Service Management, and follow the linked documentation for that product. For how Assets differs across platforms, see What’s in Assets for Cloud?
Feature availability
Compare the availability of core Assets and data management capabilities across Jira Service Management and Jira Cloud plans.
Capability | Available to Jira Service Management / Service Collection customers | Available to Jira / Teamwork Collection customers | Support documentation |
|---|---|---|---|
Core Assets data model Creates and organises schemas, object types, objects, attributes, references, and statuses. | X | X | Recommended data structure for an Assets schema | Assets | Atlassian Support |
Object attributes, statuses, and icons Defines object properties, validation, status values, and visual identification. | X | X | Manage attributes in Assets | Assets | Atlassian Support |
Object references and schema relationships Connects related objects and enables cross-schema relationships. | X | X | |
Object lifecycle management Creates, edits, clones, bulk-edits, deletes, comments on, views history for, searches, and exports objects. | X | X | |
Assets search and AQL Finds objects and object types using structured Assets Query Language criteria. | X | X | How to use Assets Query Language (AQL) | Assets | Atlassian Support |
JQL with Assets AQL Uses Jira Query Language with Assets AQL to find work items through related Assets data. | X | X | Use Jira Query Language (JQL) with Assets' AQL | Assets | Atlassian Support |
Assets object custom field and Jira-work linkage Links Assets objects to Jira work items and configures field scope using AQL. | X | X | View Assets objects directly on work items and in Confluence | Assets | Atlassian Support |
Display Assets data in Confluence Views Assets object data on Confluence pages and live docs. | X | X | Display your Assets data on a Confluence page or live doc | Assets | Atlassian Support |
Roles and access control Manages schema and object-type roles, user/group/app access, and object-field permissions. | X | X | |
Import, export, and bulk edit Imports and maps data, edits objects in bulk, and exports Assets data. | X | X | |
Data Manager Connects, cleanses, normalises, reconciles, and imports asset data from multiple sources before it is loaded into Assets schemas. | X |
| Set up your instance of Data Manager | Assets | Atlassian Support |
Assets automation Automates Assets object changes, including the Attribute Value Changed trigger. | X | X | Automate your objects in Assets | Assets | Atlassian Support 📣 Introducing Attribute Value Changed automation trigger for Assets |
Assets Dashboards Visualises Assets data and trends for service, object, and data-quality insight. | X |
| |
Assets Discovery Scans network-connected infrastructure and imports discovered data into Assets. | X |
|
Where to get updates
Feature availability changes over time. Check this page and the linked product documentation for the current position rather than relying on a fixed list.
Was this helpful?