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Here's what you need to do before you set up external user security:
Subscribe to Atlassian Accessfrom your organization. Understand Atlassian Access
Make sure you're an admin for an Atlassian organization.
Verify one or more of your domains in your organization. How to verify a domain
Turn on these settings from an external user policy. When you turn external user settings on, they apply to all the external users in the external user policy.
To turn settings on for an external user policy:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > External users.
Select External user policy.
Select Turn settings on.
To turn settings on for the test policy:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > External users.
Select Test policy.
Add up to 5 external users.
Select Turn settings on.
It takes about 10 minutes for the settings to apply to all the external users in your organization.
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