• Documentation

What is an external user security policy?

External user security includes these two types of policies for each organization.

  1. External user policy

  2. Test policy

Who can do this?
Role: Organization admin
Atlassian Cloud: Atlassian Guard Standard
Atlassian Government Cloud: Available

External user policy

An external user policy allows you to apply security settings to external users. The settings apply to all the external users in your Atlassian organization. It can take a few minutes for the settings to apply to your external users.

If you need single sign-on, you can apply it to users in this policy. Along with the ability to apply single sign-on, you’re able to apply session expiration and to block the usage of user API tokens.

If you have Atlassian Guard Standard, the users in an external user policy count towards your bill. Alternatively if you don’t want to use single sign-on you can make your policy non-billable.

How to manage your Atlassian Guard Standard bill

What is a non-billable policy?

A non-billable policy gives you the flexibility to choose whether or not to include external users in your Atlassian Guard Standard subscription. When you make an external user security policy non-billable, we won’t bill you for users in the non-billable policy.

In a non-billable policy, you’re only able to apply one-time passcode, session duration, user API token access controls.

How to make policy non-billable

External user policies for Atlassian Government Cloud

An external user policy allows you to set SAML single sign-on for external users, which is a customer responsibility requirement. A non-billable policy isn’t available in Atlassian Government environments. This is because you don’t have an Atlassian Guard subscription. As we continue to develop Atlassian Government products, you may see references to a non-billable in an external user policy.

Test policy

A test policy allows you to test external user security settings with a few users before you roll them out to all your external users. You can add up to 5 external users to a test policy. If you have Atlassian Guard Standard, the users in a test policy don’t count towards your bill. How to set up a test policy

 

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