• Documentation

Reset sessions for external users

Who can do this?
Role: Organization admin
Atlassian Cloud: Atlassian Guard Standard
Atlassian Government Cloud: Available

When you reset sessions, we log out all external users in ten minutes. External users need to verify their identity the next time they access product data in your organization. Reset sessions only apply to:

  • web sessions not mobile sessions

To reset sessions:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Security > External users.

  3. Select an External user policy or Test policy.

  4. Select Reset sessions.



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