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Make external user policy non-billable

A non-billable policy allows you to apply a certain level of security. You’re able to require external users to verify their identity with a one-time password.

To make the external user policy non-billable:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Security > External users.

  3. Select External user policy.

  4. Select one of these settings: one-time password or none.

  5. From the Settings page, select Make policy non-billable in the (•••) menu.

  6. Select Update.

When you edit an external user policy and make it non-billable, you’re unable to:

  • Enforce single sign-on

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