Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
All content related to Jira Cloud Automation, previously under the Automate your Jira processes and workflows section, have moved to the new Cloud Automation docs.
What are imports?
Learn the main concepts involved when importing into Insight in Jira Service Management.
Prepare your data for importing into Insight
Learn how to prepare your data for importing.
Create an import structure
Learn how to configure an import so it can read your data.
Automatically create object types and attributes
Learn how to automatically convert a data file into objects, attributes and references.
Create objects from data using object type mapping
Learn how to manually convert a data file into objects using Insight in Jira Service Management.
Create attributes and references from your data
Create attributes and references from your data in Insight in Jira Service Management.
Create a parent and child hierarchy for your data
Learn how to manually convert a data file into a parent and child hierarchy.
Running an import
Learn about how to run an import in Insight.
View the structure status of an import
Use inspect configuration to view changes to an import configuration.
Migrate Insight Cloud to Insight in Jira Service Management
Learn how to migrate all of your information from the legacy Insight for Cloud app into Insight in Jira Service Management.
Import a JSON file into Insight
Learn how to import into Insight in Jira Service Management using a JSON file.
Generate a token for importing
Learn how to generate a token for importing data from Insight Discovery or an external app.
Import data from a web address
Learn how to automatically convert a data file into objects, attributes and references.
View import history
Learn how to view the results of running and finished imports.
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