Set up the Data Manager clients for Assets

Data Manager is included in all Service Collection Premium and Enterprise plans.

Note that you can use a cloud-enabled data source where neither of the Data Manager clients are required if only using cloud-enabled data sources.

The Data Manager clients are two middleware apps that enable you to:

Data that have been fetched from the Data Manager Clients on a customer managed environment are under the customers Data Residency control.

  • run Data Manager locally on your system

  • schedule automatic job runs

  • cleanse and merge your data

  • The Adapters client is required to use Data Manager.

  • The Cleanse and Import client is highly recommended, as it allows Data Manager to take snapshots when cleansing and merging, retaining historical information about objects.

Before choosing a client version, identify:

  • your operating system (macOS, Linux, or Windows/DOS)

  • your CPU architecture (x64 or ARM64)

Set up the Data Manager clients for macOS

  1. Download the Data Manager clients from the Atlassian Marketplace (data_manager_clients.zip).

  2. Open Terminal (Applications > Utilities > Terminal).

  3. Create a directory, copy, and unzip:

    mkdir /Users/Shared/assets_data_manager cd /Users/Shared/assets_data_manager cp ~/Downloads/data_manager_clients.zip /Users/Shared/assets_data_manager unzip data_manager_clients.zip
  4. You should now see:

    • linux-arm64

    • linux-x64

    • osx-arm64

    • osx-x64

    • win-x64

    • win-x86

  5. From the Apple menu, select About This Mac and check Chip:

    • If it says M1, M2, or M3 → ARM64:

      cd osx-arm64
    • If it says Intel → x64:

      cd osx-x64
  6. Test the Adapters client:

    cd assets-adapters-client ./dm-adapters --help
  7. Test the Cleanse and Import client:

    cd .. cd assets-cleanse-and-import-client ./dm-cleanseimport --help

Both commands should show help text and usage options.

Set up the Data Manager clients for Linux

  1. Download data_manager_clients.zip from the Atlassian Marketplace.

  2. Open Terminal (for example, Ctrl + Alt + T).

  3. Create a directory and move the ZIP:

    cd /users/shared mkdir assets_data_manager cd assets_data_manager cp ~/Downloads/data_manager_clients.zip /Users/Shared/assets_data_manager
  4. Unzip:

    unzip data_manager_clients.zip

    If unzip is not installed:

    sudo apt-get install unzip
  5. You should see:

    • linux-arm64

    • linux-x64

    • osx-arm64

    • osx-x64

    • win-x64

    • win-x86

  6. Identify CPU type:

    uname -m
    • x86_64 → x64:

      cd linux-x64
    • aarch64 or similar → ARM64:

      cd linux-arm64
  7. Test the Adapters client:

    cd assets-adapters-client ./dm-adapters --help
  8. Test the Cleanse and Import client:

    cd .. cd assets-cleanse-and-import-client ./dm-cleanseimport --help

Set up the Data Manager clients for Windows/DOS

  1. Download data_manager_clients.zip from the Atlassian Marketplace.

  2. Open an elevated Windows Terminal or Command Prompt (for example, Windows key + X, choose Windows Terminal (Admin)).

  3. Create a directory:

    cd c:\users\public mkdir assets_data_manager cd assets_data_manager
  4. Copy the ZIP (replace <user_directory>):

    copy c:\users\<user_directory>\downloads\data_manager_clients.zip c:\users\public\assets_data_manager
  5. Unzip using Windows Explorer or another utility. You should see:

    • linux-arm64

    • linux-x64

    • osx-arm64

    • osx-x64

    • win-x64

    • win-x86

  6. Identify CPU type:

    • Press Win + R → msinfo32.

    • Under System Summary, check System Type:

      • x64‑based PC → x64: cd win-x64

      • x86‑based PC → x86: cd win-x86

  7. Test the Adapters client:

    cd assets-adapters-client dm-adapters --help
  8. Test the Cleanse and Import client:

    cd .. cd assets-cleanse-and-import-client dm-cleanseimport --help

Update the Data Manager clients

To update:

  1. Delete the existing Data Manager client directories.

  2. Download the latest data_manager_clients.zip from the Atlassian Marketplace.

  3. Copy and unzip into your assets_data_manager directory.

  4. Re‑run the --help commands above to confirm the new version.

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