Assets in Jira vs Assets in Jira Service Management
Assets works across Jira and Jira Service Management, and the core of it is the same in both. This page explains what is shared, what differs, and how to decide where to set things up.
Assets is available on paid Jira plans, paid Jira Service Management plans, and Teamwork Collection sites.
What both products support
The Assets platform is the same in Jira and in Jira Service Management. In both, you can create and manage schemas, object types, objects, attributes, references, statuses, and icons; search with AQL; import and export data; use object and schema graphs; bulk edit objects; and connect Assets objects to Jira work items through the Assets custom field.
What differs between Jira and Jira Service Management
The main difference is the service-management layer. Portal, request, and other service-management workflows are part of Jira Service Management, not the Assets platform, so they are not available in plain Jira.
Object allowances also differ by plan. For the allowance included with each plan, see What’s in Assets for Cloud?, and for how usage and limits work, see Manage Assets usage and limits.
Jira Service Management adds a service-management layer on top of the Assets platform. If you use it, you also get:
SLAs and service-level tracking
Advanced forms
Incident and change management
A service desk out of the box
ITIL-aligned practices that are hard to build in plain Jira
Customer-facing intake channels beyond Confluence hubs and forms
More Rovo credits on higher plans
If you only need to model and connect your data, the Assets platform in Jira covers that. If you need to run service management around it, that is where Jira Service Management comes in.
Feature availability
Compare the availability of core Assets and data management capabilities across Jira Service Management and Jira Cloud plans.
機能 | Available to Jira Service Management / Service Collection customers | Available to Jira / Teamwork Collection customers | Support documentation |
|---|---|---|---|
Core Assets data model Creates and organises schemas, object types, objects, attributes, references, and statuses. | x | x | |
Object attributes, statuses, and icons Defines object properties, validation, status values, and visual identification. | x | x | アセットで属性を管理する | アセット | アトラシアン サポート |
Object references and schema relationships Connects related objects and enables cross-schema relationships. | x | x | |
Object lifecycle management Creates, edits, clones, bulk-edits, deletes, comments on, views history for, searches, and exports objects. | x | x | |
Assets search and AQL Finds objects and object types using structured Assets Query Language criteria. | x | x | |
JQL with Assets AQL Uses Jira Query Language with Assets AQL to find work items through related Assets data. | x | x | |
Assets object custom field and Jira-work linkage Links Assets objects to Jira work items and configures field scope using AQL. | x | x | View Assets objects directly on work items and in Confluence | Assets | Atlassian Support |
Display Assets data in Confluence Views Assets object data on Confluence pages and live docs. | x | x | アセット データを Confluence ページまたはリアルタイム文書に表示する | アセット | アトラシアン サポート |
Roles and access control Manages schema and object-type roles, user/group/app access, and object-field permissions. | x | x | |
Import, export, and bulk edit Imports and maps data, edits objects in bulk, and exports Assets data. | x | x | |
データ マネージャー Connects, cleanses, normalises, reconciles, and imports asset data from multiple sources before it is loaded into Assets schemas. | x |
| Set up your instance of Data Manager | Assets | Atlassian Support |
Assets automation Automates Assets object changes, including the Attribute Value Changed trigger. | x | x | アセットのオブジェクトを自動化する | アセット | アトラシアン サポート 📣 Introducing Attribute Value Changed automation trigger for Assets |
Assets Dashboards Visualises Assets data and trends for service, object, and data-quality insight. | x |
| |
Assets Discovery Scans network-connected infrastructure and imports discovered data into Assets. | x |
|
セットアップ パスを選択する
If you use Jira, you can start with Assets on your existing site. To set up your first schema and object, see Get started with Assets, and for the Jira-specific steps, see Getting started with Assets in Jira. If a capability you need is part of Jira Service Management, see What is Assets in Jira Service Management? for what it offers.
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