Create or delete a Jira Product Discovery space
A Jira Product Discovery space is a project-level container that holds all your data and insights and where your team can:
Capture ideas from any source such as customer feedback, team brainstorms, sales requests, support tickets, etc.
Organize and prioritize those ideas using custom fields, scoring models, and views
Connect insights such as customer quotes and research data directly to ideas as evidence.
Link ideas to delivery work. Once an idea is prioritized, it can be connected to Jira issues in a software team's backlog.
Key Concepts Inside a JPD Space
Ideas — The core unit of work. Each idea is like a lightweight ticket that represents a potential feature, improvement, or initiative.
Fields — Customizable data points attached to each idea (e.g., impact score, effort, status, team, customer segment)
Views — Different ways to visualize ideas: board, list, matrix, or timeline
Insights — Evidence linked to ideas, such as customer feedback snippets, data points, or research findings
Delivery tickets — The Jira issues created from or linked to an idea when it moves into development
How it Differs from a Regular Jira Project
| Jira roduct Discovery space | Jira Software project |
|---|---|---|
Purpose | Discovery & prioritization | Planning and delivery |
Core item | Idea | Work item (story, bug, task) |
Audience | Product managers, Project Managers | Engineering teams |
Focus | "What should we build?" | "How do we build it?" |
Create a space
Before you begin
You need to have the global permission “Create team-managed spaces.”
To create a new space:
On the left sidebar, select next to Spaces.
Under Space templates, select Jira Product Discovery.
Select the needed template, and then select Use template.
Almost all the Jira Product Discovery templates come with sample ideas, views, and fields to get you started. You can start fresh with a blank template or reuse the configuration of the existing space.
3. Add your space details, and then select Create space.
After a few seconds, you land in your new space.
Standardize your product management practices
You can keep space configurations consistent across all your discovery spaces by reusing an existing space setup when creating a new one. This action copies fields, views, and workflows from the selected space.
To create a new discovery space by reusing configurations from another space:
On the left sidebar, select next to Spaces.
Select Product Management > Reuse an existing space configuration.
Select an existing space from the dropdown, and then fill in the required fields to copy the configurations. Before proceeding, ensure that at least one pinned field exists for every work item type in the original space configuration.
Select Create.
Make sure you’re using global fields in your original space to avoid creating duplicate space fields. If you encounter an error during this process, try using a different browser or an incognito tab, or contact support if the error persists.
Delete a space
You can get rid of spaces that you no longer use by moving them to trash.
Before you begin
You need to be a Jira administrator or space admin in Jira Product Discovery.
To delete a space:
From the left sidebar, select Spaces > More actions (…) >Manage Spaces.
Find the needed space, and then select More actions (…) > Move to trash.
On a confirmation dialog, select Move.
The space will be available in the trash for 60 days after which it will be permanently deleted.
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