Extensions for beta customers

In our previous announcements, we informed our customers that the Beta for Jira Product Discovery would come to an end on August 17, 2023, and you would need to move to a Free or Standard plan. However, we have extended the beta period for certain customers to allow more time to complete the transition. These customers:

  • Require annual billing.
    Jira Product Discovery is on a new billing engine that supports only monthly payments, the option for annual billing is coming soon.

  • Are on Silver/Gold/Platinum plans or pay through Partners.
    We’re scaling up Atlassian support teams to provide more assistance to users who require additional help.

Annual billing and paying through Partners is now available for all customers. Please follow these instructions to move off the beta. To pay through a Partner, contact one of our Solution Partners via our Partner Directory or your existing Atlassian Partner for details.

Feel free to contact us with any question.


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