Set idle session duration for external users

When you set idle session duration for external users, users of the external user policy are automatically logged out when they haven’t interacted with the app for the specified period of time. A session is considered idle when a user takes no action, including passive interactions such as an automatic page refresh. Setting idle session duration helps you enforce security requirements by ensuring inactive sessions don’t remain open.

You can control how long external users can be idle before they must re-verify their identity to access app data in your organization. This is managed by setting the idle session duration. Idle session duration is different from session expiration, which controls the maximum possible length of a session regardless of activity. For more information on session expiration, see Update session expiration for external users | Atlassian Support.

You can set the idle session duration between 15 minutes and 30 days, or leave it empty to disable idle session enforcement. For example, if you set the idle session duration to 15 minutes, the session will expire after 15 minutes of inactivity. If the user performs any activity, the session is extended for another 15 minutes, up to the maximum allowed by the session expiration setting.

Your changes to the idle session duration take effect when:

• 外部ユーザー セッションが期限切れになった場合。

• ユーザーセッションをリセットしたとき。

• A user logs out and logs back in before the session expires.

Set idle session duration in external user policy

The default setting for idle session duration is 30 days.

アイドル セッション長を更新するには、次の手順を実行します。

1. Go to Atlassian Administration. Select your organization if you have more than one.

2. Select Security, then select User security, and then select External users.

3. 変更するポリシーの [Edit (編集)] を選択します。

4. [設定] ページで、アイドル セッション時間の長さを選択します。

セッション継続時間の変更を保存しても、ユーザーが自身のアカウントからログアウトされるわけではありません。新しいアイドル セッション継続時間は、ユーザーが次回ログインした際に適用されます。