Understand the general concepts and best practices of automation in Atlassian Cloud products.
Check out some use cases where you can integrate Jira with third party tools in our Jira automation template library.
Automation integrates with third-party apps and services to provide great flexibility and power when customizing your rules.
Sending messages via Twilio
A webhook is a way for a third-party to trigger an automation rule. The webhook can specify issues to act on, or even provide real-time data you can use to update an issue.
Outgoing web requests
The Outgoing web request action allows you to send arbitrary web requests to integrate with any API. The response can then be used in subsequent actions.
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