Changes to how automation rules are counted in Jira Cloud

From November 1, we are changing the way automation rules will be counted and billed in Jira Cloud. You'll be able to preview these changes in-product from October 1. To read more, check out our post on Atlassian Community.

What is a rule actor?

Any changes performed by an automation rule are seen as being performed by the rule actor. When configuring a rule, project/space admins, product-level admins, and site admins have the option to change the rule actor to someone else.

In Confluence automation, the rule actor is the person who created the rule.

In Jira automation, the default rule actor is the “user” called Automation for Jira. For example, if an automation rule transitions an issue to Done, in that issue’s History tab it will show as having been transitioned by Automation for Jira.

Issue history in Jira, showing the issue's status was set to Done by a user called "Automation for Jira"

To learn more about changing a rule's actor, see Run Jira rules as another user (Jira only).


Additional Help