Transfer Jira automation flows from one user to another
When configuring your Jira automation flows, you may encounter scenarios where you need to replace one user with another across many flows. For example, you may need to transfer ownership of many different flows if a team lead goes on holiday; or if a team member changes their email address, and they’re involved in many different flows, you may need to replace all references to their old account with their new account.
In Jira automation, you can do this using the Transfer user option.
Before you begin
You must be a global administrator to transfer automation flows from one user to another. Learn more about global permissions.
Consider transferring the ownership of automation flows during periods of minimal disruption (eg. after working hours).
If automations are running when the owner is changing, those automations may fail.
How to transfer automation flows from one user to another
In Jira settings, select System, then Automation flows. You’ll be navigated to the global Automation screen.
In the top right corner, select More actions (…), then Transfer User.
On the Select users screen, select the user you want to replace, and select the user you want to replace them with.
On the Preview changes screen, you'll which flows will be updated, as well as how many updates will be made in each flow. Click Submit to make the changes happen.
Things to keep in mind
This process takes all references to your chosen user in all flows, and replace them with the new user. This includes Flow actor, Flow owner, and any time the user is chosen in a user picker.
This process won’t transfer connection owners. To update the connection owner, you’ll need to go into the flow itself and update the connection manually. Learn more about connections.
If you would like to transfer ownership of individual flows, you can do this by selecting the flow from the flows list and updating the Flow owner field to your chosen user.
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