Automation basics
Understand the general concepts and best practices of automation in Atlassian cloud products.
Changes to how automation rules are counted in Jira Cloud
From November 1, we are changing the way automation rules will be counted and billed in Jira Cloud. You'll be able to preview these changes in-product from October 1. To read more, see the announcement on our website.
Edit issue fields with Jira automation
Consider the following guidance and tips when using automation to edit fields using the Clone, Edit and Transition issue actions.
Add and remove labels
When setting up the Labels field, select more (•••) > Add/remove values to add or remove specific labels to and from the existing set of labels. Using this option will override the default behavior of replacing all existing labels.
Add values to multi-select fields
By default, when setting up a multi-select field, you will set the values to the field, rather than add values to any existing values. This means the result of the action will override any other values that already existed on the field. In the below example, the issue will only have one value (Component 1) in its Components field.
To add new values to the existing values on a field, select the Copy from issue options along with any new values to add. In the below example, the issue’s Components field will retain any values that were already there, in addition to Component 2.
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