Understand the general concepts and best practices of automation in Atlassian cloud products.
Changes to how automation rules are counted in Jira Cloud
From November 1, we are changing the way automation rules will be counted and billed in Jira Cloud. You'll be able to preview these changes in-product from October 1. To read more, check out our post on Atlassian Community.
Jira Cloud doesn't currently support using automation to move issues. The below process suggests an alternative method, by cloning an issue and deleting the original.
To move an issue using automation:
Add a Clone issue action to your rule and select the project you want to move the issue to.
Add a Delete issue action to delete the original issue.
While many of your existing field values will be retained, some items, such as attachments, will not be cloned with the issue.
See other Jira automation use cases in our Jira automation template library.
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