Automation basics
Understand the general concepts and best practices of automation in Atlassian cloud products.
What are automation rules?
Automation removes the need to perform manual, repetitive tasks by allowing your teams to automate their processes and workflows. With our simple rule builder, you can configure powerful automation rules to handle even the most complex scenarios.
Rules allow you to automate actions within your system based on criteria that you set. Automation rules are made up of three parts:
Triggers: Every rule starts with a trigger. They kick off the execution of your rules. Triggers will listen for events in your Atlassian Cloud product, such as when a comment is added.
Conditions: Conditions allow you to narrow the scope of your rule. They must be met for your rule to continue running. For example, you can set up your rule to only escalate an issue if it is high priority.
Actions: Actions are the doers of your rule. They allow you to automate tasks and make changes within your site. They allow you to perform many tasks, such as editing an issue, sending a notification, or creating a Confluence page.
Combine these components to create rules that can do anything from auto-closing old issues to notifying specific teams when a release has been shipped.
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