Use automation with Microsoft Teams

You can set up automation rules to send messages to Microsoft Teams channels using the Send Microsoft Teams message action. To do this:

  1. In Microsoft Teams, choose More options (…) next to the channel name and choose Connectors.

  2. From the list of connectors, create an incoming webhook.

  3. Copy the webhook URL and paste the URL in the Send Microsoft Teams message action.

Screenshot of the "Send Microsoft Teams message" action. The "Webhook URL" field contains an "" URL.

Markdown support

Microsoft Team messages support basic markdown for rich formatting. The only limitations are you can't insert:

  • Images

  • Inline HTML

  • HTML Blocks

  • Custom nodes

If you're using characters such as * , # and you want them to appear as characters in your message content, you need to escape them else they'll be performing a markdown function. You can do this surrounding them with backslashes e.g. \#\

Learn more

Check out some use cases for Microsoft Teams and Jira automation in our automation template library.

Additional Help