Automation basics
Understand the general concepts and best practices of automation in Atlassian cloud products.
Use automation with Microsoft Teams
IMPORTANT - Update your rule by December 31, 2024
Due to recent changes announced by Microsoft, we’ve had to ship an updated to the Send Microsoft Teams message action used by Atlassian Automation. If you have a rule that currently uses this action, please follow these steps to update your rule, to ensure it continues working:
Go to your channel in Teams and select …›
Workflows > Post to a channel when a webhook request is receivedPaste the webhook URL into the ‘Send Microsoft Teams message’ action
Select Update.
You can set up automation rules to send messages to Microsoft Teams channels (but not private channels) using the Send Microsoft Teams message action. Note that posting a message or adaptive card to a private channel isn't currently supported.
To set this up:
In Microsoft Teams, choose More options (…) next to the channel name and choose Workflows > Post to a channel when a webhook request is received.
Copy the webhook URL and paste the URL in the Send Microsoft Teams message action.
Markdown support
Microsoft Team messages support basic markdown for rich formatting. The only limitations are you can't insert:
Images
Inline HTML
HTML Blocks
Custom nodes
If you're using characters such as * , # and you want them to appear as characters in your message content, you need to escape them else they'll be performing a markdown function. You can do this surrounding them with backslashes e.g. \#\
Learn more
Check out some use cases for Microsoft Teams and Jira automation in our automation template library.
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