Fresh terminology for automation rules and components

An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation

Use Microsoft Teams with Automation

You can set up automation flows to send messages to Microsoft Teams channels (but not private channels) using the Send Microsoft Teams message action. Note that posting a message or adaptive card to a private channel isn't currently supported.

To set this up:

  1. In Microsoft Teams, choose More actions () next to the channel name and choose Workflows, then Post to a channel when a webhook request is received.

  2. Copy the webhook URL and paste the URL in the Send Microsoft Teams message action.

Markdown support

Microsoft Team messages support basic markdown for rich formatting. The only limitations are you can't insert:

  • Images

  • Inline HTML

  • HTML Blocks

  • Custom nodes

If you're using characters such as * , # and you want them to appear as characters in your message content, you need to escape them else they'll be performing a markdown function. You can do this surrounding them with backslashes e.g. \#\

Learn more

Check out some use cases for Microsoft Teams and Jira automation in our automation template library.

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