Understand the general concepts and best practices of automation in Atlassian Cloud products.
You can set up automation rules to send messages to Microsoft Teams channels using the Send Microsoft Teams message action. To do this:
In Microsoft Teams, choose More options (…) next to the channel name and choose Connectors.
From the list of connectors, create an incoming webhook.
Copy the webhook URL and paste the URL in the Send Microsoft Teams message action.
Microsoft Team messages support basic markdown for rich formatting. The only limitations are you can't insert:
If you're using characters such as * , # and you want them to appear as characters in your message content, you need to escape them else they'll be performing a markdown function. You can do this surrounding them with backslashes e.g. \#\
Check out some use cases for Microsoft Teams and Jira automation in our automation template library.
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