Fresh terminology for automation rules and components

An automation ‘rule’ is now a ‘flow', and a ‘component’ is now a 'step’. You may notice some inconsistencies in the documentation while we make this change. Read more about the updates in Automation

What is an automation audit log?

Each time a flow is triggered, it saves a log of data that admins can audit to see when the flow was triggered, the status of its execution, and the details of each step the flow attempted to perform.

Reviewing audit log activity is an effective way to debug flows.

Automation audit logs store activity from the past 90 days. Older entries are automatically deleted and can't be recovered.

The Audit log tab in Automation shows a table of event logs. One log is expanded, revealing run times for each rule step

Admins can view the audit log of an individual flow, or a table of recent activity for all the flows in a space or app.

Each flow execution in the audit log displays:

  • Date & time: when the flow was triggered

  • Audit log ID: the unique identification number for a specific flow execution

  • Flow: the name of the flow

  • Status: the outcome of the flow execution

  • Total time: the flow’s total run time + processing time

Each log can be expanded to show the details and run times of each step in the flow.

Processing time isn’t shown. To calculate the processing time, add up the run time of each step in the flow and subtract it from the Total time in the audit log table.

Here are some scenarios that contribute to longer processing times:

  • The flow has a Delay action – the length of time the flow is paused counts as processing time rather than run time

  • The flow has a Send web request action – the time spent waiting for the web request counts as processing time

  • The flow requires interaction with external systems that are slow

  • The flow has multiple branches – branches run concurrently but count separately toward processing time

If 3 branches each take 1 minute to run, the total processing time is 3 minutes even though only 1 minute has passed.

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