Automation basics
Understand the general concepts and best practices of automation in Atlassian cloud products.
Check out some use cases where you can integrate Atlassian automation with third party tools in our automation template library.
Automation integrates with third-party apps and services to provide great flexibility and power when customizing your rules.
Sending messages via Twilio
A webhook is a way for a third-party to trigger an automation rule. The webhook can specify issues to act on, or even provide real-time data you can use to update an issue.
The Outgoing web request action allows you to send arbitrary web requests to integrate with any API. The response can then be used in subsequent actions.
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