What is a status?

A status is a type of attribute that can be added to an object type in Assets in Jira Service Management. For example, a server could have the attribute status as “Running” or “Stopped” depending on if the server is working or not.

Assets includes a set of default statuses, but you can also add new statuses as attributes to represent the different states of objects and configuration items in your network.

Statuses can be global, or they can be specific to an object schema depending on whether they are configured in Assets > General configuration or Object schema > Configuration.

Object schema specific statuses can only be used in that schema, whereas global statuses can be used in any schema.

Each status includes an optional description and a general category - active, pending, or inactive.