Get started with Jira Service Management for admins
Your first stop for learning how to get started with Jira Service Management.
Assets Data Manager for Jira Service Management Cloud is currently rolling out in Open Beta and will be available to all Premium + Enterprise sites by end of October 2024.
A Snapshot is a point-in-time record of your data that can be used in the Comparison Grid and Trendline chart. Some sample uses of the Snapshot feature:
If you have a Comparison Grid that shows the number of Windows Desktops in the environment, when a snapshot is taken it records the value in that field now, so that when data is re-imported, the Comparison Grid can show today versus yesterday, where yesterday is the snapshot record.
In a Trendline Chart the data points required each day are taken and Snapshotted to enable the trends to show over time.
Snapshots are created when the silent importer is run - they are not created when an import is triggered using the Import functionality within Data Manager itself.
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