Manage your bill for Atlassian Guard Premium

Atlassian Guard is an organization-wide subscription that connects your Atlassian cloud products to your identity provider. It provides user management, enterprise-grade authentication, and several data security features. Understand Atlassian Guard

Atlassian Guard Premium is an add-on for Atlassian Guard Standard that provides data protection and threat detection for supported products across your organization.

How are you billed?

Your Atlassian Guard Premium bill is based on product access. Your bill will show the number of users that you’re paying for.

A user counts towards your bill for Atlassian Guard Premium if they are a unique user with access to at least one Confluence or Jira product on any plan (including Free and Enterprise plans).

Atlassian Guard Premium is not included with your Enterprise plan.

Billing example

Here’s a simple example showing how your Atlassian Guard Premium bill only includes users that have access to Jira and Confluence.

If your organization has 8,000 people with access to at least one Confluence or Jira, and a further 2,000 people who only have access to other products such as Trello or Bitbucket, the user count on your Atlassian Guard Premium bill would be 8,000.

How is Premium billing different from Standard?

Some user accounts that don’t count towards your Atlassian Guard Standard bill will count towards your Atlassian Guard Premium bill. For example, members of a non-billable authentication policy count towards your Atlassian Guard Premium bill if they have product access. This is because they are covered by the data protection and threat detection features.

A user does not count towards your bill for Atlassian Guard Premium if:

• their account is deactivated

• they don’t have access to at least one Jira or Confluence product.

• they only have access to Jira Service Management or Jira Product Discovery.

Subscribe to Atlassian Guard Premium

If you don’t already have an Atlassian Guard Standard subscription:

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Security.

3. Select Start free trial, and then choose Atlassian Guard Premium.

If you already have an Atlassian Guard Standard subscription:

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Billing.

3. Find Atlassian Guard in the list and select Manage.

4. On the Subscriptions details page, select the Add-ons tab.

5. Select Start free trial.

How much does it cost?

To get an idea of what Atlassian Guard Premium might cost for your organization, use our pricing calculator.

View your bill estimate

To view your bill estimate:

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Billing.

3. Find Atlassian Guard in the list and select Manage.

4. On the Subscriptions details page, select the Add-ons tab.

5. View the number of product users and bill estimate.

The Atlassian Guard Premium add-on is connected to your Atlassian Guard subscription, so it will use the same billing date and cycle. After the end of the trial period, your first bill will be due on the next billing date for Atlassian Guard Standard.

Change who counts towards your bill

There are two ways you can change the number of product users that count towards your Atlassian Guard Premium bill. You can:

• Deactivate accounts you no longer need.

• Remove product access from some users.

Cancel your subscription

If you no longer need Atlassian Guard Premium, you can unsubscribe at any time. How to unsubscribe from Atlassian Guard

There’s no change to your Atlassian cloud product subscriptions, which continue as previously. To also cancel your Atlassian cloud subscription, see Cancel a subscription.