Buying Atlassian cloud apps

We’re rolling out an improved billing experience to make it easier to manage your cloud subscriptions. This means your subscriptions could be managed on either the original or the improved experience. Find out which experience you’re viewing

All our cloud plans start free, and allow you to grow as your team scales. Pricing depends on:

  • the number of users who can access the app

  • the app plan (Standard, Premium, or Enterprise)

  • the type of payment (monthly or annual).

Current pricing information is available on our app pages. We also offer cloud apps at discounted pricing for eligible academic and non-profit charitable organizations.

Some subscriptions have a cost per user or user tier. Others include both a per-user cost and usage-based charges. For subscriptions with usage-based pricing, you'll be charged extra if you or your users exceed the included allowance. See How usage-based pricing works

To help plan your purchase, use the usage estimate calculator to estimate your usage allowance based on your team size and expected usage.

Get started with your cloud purchase

Set up your cloud site

When you set up a site, you start with a Free plan.

  1. Go to atlassian.com/try and find the app you want.

  2. Select Try cloud.

  3. Specify the site URL. You can select an existing site, or create a new site.

  4. Follow the prompts to finish your setup.

Upgrade to a paid plan

Once your app is set up, you can upgrade to a paid plan. To upgrade:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Billing > Manage subscriptions for any one of the apps.

  3. Select Change plan. (If your subscription is on the original billing experience, the link will be Change)

We’ll ask you to provide payment details when you upgrade.

If you go over the user limit, we’ll automatically upgrade you to the Standard plan.

Moving from a Free to a Standard plan will give you a 14-day free trial period. With a Premium plan, you’ll get a 30-day trial. After your trial ends, your plan will shift to a monthly subscription unless deactivated.

If you want to create a quote and pay before claiming a cloud site, contact us.

Setting up a collection

When you purchase a collection subscription, you’ll be prompted to set it up on a new or existing organization. If you include any existing subscriptions in a new collection, you won’t have to set them up again.

More about collections

Manage your subscription

If your subscription is managed on the improved billing experience, each new site you create will be added to the one billing account. To learn more, see Understand billing accounts

For all the details about managing your plan and payments, see:

Discounts on cloud subscriptions

We offer discounts to eligible social impact teams, academic institutions, teachers and students, Open Source projects, and certified Atlassian Partners. More about our discounts

We offer a number of discounts for those migrating to cloud from Data Center.
For more resources, tools, and support for migrating to cloud, visit our Migration Center.

Still need help?

The Atlassian Community is here for you.