Get a high-level overview of billing and subscription management for Atlassian cloud products.
You can request a refund for your cloud subscription within a stipulated period from your payment date.
For a monthly subscription, request a refund within the first month.
For an annual subscription, request a refund within 30 days.
If these stipulated periods are over, we cannot offer refunds. If you'd like to cancel your cloud subscription, see Cancellations & Refunds.
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