Apply a promo code to an app purchase

This article applies to subscriptions managed on the improved billing experience. If this doesn’t match your experience, you may be viewing the original experience. Learn more

Atlassian Marketplace Partners may offer promo codes for discounts on their cloud apps. Follow the instructions below to redeem a discount on an app subscription.

Apply an app promo code

Who can do this?

To apply an app promo code:

  1. Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

  2. Select Subscriptions from the side navigation.

  3. In the subscriptions table, find the app you have a promo code for and select Manage.

  4. Select More actions > Enter promo code.

  5. Enter your promo code and select Validate, then select Apply discount.

When the code is validated, you’ll see on the subscription details page that the discount is scheduled to begin at the start of your next billing cycle.

Override an active promo discount

You can override an active promotional discount with a different promo code.

To override an app discount:

  1. Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

  2. Select Subscriptions from the side navigation.

  3. In the subscriptions table, find the app you have a promo code for and select Manage.

  4. Select More actions > Update promo code.

Currently, only paid apps are available for you to manage on the new billing experience. If you’re using any free cloud apps, they won’t appear in your subscriptions list.

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