Manage subscriptions and bills for Atlassian cloud products
Get a high-level overview of billing and subscription management for Atlassian cloud products.
Manage payment methods
We’re rolling out a new Atlassian billing engine that affects the content on this page. If the information here doesn’t match what’s in your account, see our updated instructions for billing and subscription management.
Supported payment methods
Atlassian supports one or more payment methods from the following options based on your type of subscription:
Credit card — (Mastercard®, Visa, or American Express) via our secure Quote & Order Form. We cannot accept credit card payments for AUD orders. Unfortunately, we're unable to accept payments via Discover cards.
PayPal — Can be used for automatic renewals of our cloud products, and payments for Atlassian quotes.
Bank transfer — Can take up to 7-14 business days for bank transfers to clear through our banking facilities. You can email your remittance advice to remittance@atlassian.com.
Mailed check — Can take up to 7-14 business days to be received and processed by our financial institution. We cannot accept checks for AUD orders.
ACH (Automated Clearing House) - Can take up to 7-14 business days to process.
Net-30 Terms - Net-30 payment terms are available on Data Center and annual cloud subscription orders of $10,000 or more.
Credit card or PayPal is the only acceptable form of payment for monthly Jira and Confluence cloud subscriptions.
Add or update a payment method
You can set up or change your payment method in just a few steps.
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Billing and you’ll see a billing preview of all your products and apps.
Select Manage subscriptions for any one of the products and go to Billing details.
Select the Edit icon in the Billing details area.
Select the Edit icon in the Payment method area.
Choose a payment method from the available options.
Add the required details and select Save.
Please note that we are unable to issue quotes or invoices in Australian dollars (AUD) for orders containing cloud subscriptions or Marketplace apps.
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