Manage your bill for Rovo Standard
Rovo Standard gives users in your organization standalone access to key Rovo features, even if they don't have a paid subscription to an Atlassian app that includes Rovo.
Rovo Standard is currently in beta. After beta ends, you'll automatically return to Rovo Free unless you opt in to the paid Standard plan. You'll have at least 90 days to decide.
To access Rovo Standard, you must upgrade your Rovo subscription from Free to Standard. Your new plan starts immediately, and the upgrade applies to all Rovo apps across every site in your organization.
After upgrading to Rovo Standard, you can give Rovo access to people who don't have Atlassian app subscriptions. You'll need to grant access on each site separately.
Rovo Standard is billed per organization, and you pay only once per managed account. Your Rovo Standard bill shows the number of unique billable users, that is, users who have the Rovo Standard user role. Each Rovo Standard user is billed only once per organization, no matter how many sites they access Rovo on.
When you opt in for the Rovo Standard subscription:
The Rovo Standard user role will incur a charge of USD 5 (or equivalent in your local currency) per user per month per organization, and the cost will appear on your bill.
The Rovo Standard user access admin role won’t incur any charge.
Change from Rovo Free to Rovo Standard subscription
To access Rovo Standard, you must upgrade your Rovo subscription from Free to Standard. Your new plan starts immediately and the upgrade applies to all Rovo apps across every site in your organization.
After upgrading to Rovo Standard, you can give Rovo access to people who don't have Atlassian app subscriptions. You'll need to grant access on each site separately.
Rovo Standard is billed per organization and you pay only once per managed account. Your Rovo Standard bill shows the number unique billable users—users who have the Rovo Standard user role. Each Rovo Standard user is billed only once per organization, no matter how many sites they access Rovo on.
How will the Rovo Standard subscription show up on my bill?
You won’t be charged for the Rovo Standard subscription during the beta. After beta ends, you’ll automatically return to Rovo Free unless you opt in to the paid Standard plan. You’ll have at least 90 days to decide.
When you opt-in for the Rovo Standard subscription:
the Rovo Standard user role will incur a charge of USD 5 (or equivalent in your local currency) per user per month per organization, and the cost will appear on your bill
the Rovo Standard user access admin role won’t incur any charge
Change your Rovo subscription plan
Who can do this? Role: Billing admins, Organization admins Atlassian Cloud: Standard, Premium, Enterprise Atlassian Government Cloud: Not available |
To change your Rovo subscription plan from Atlassian Administration:
Go to Atlassian Administration. Select your organization if you have more than one.
From the side navigation, select Apps, then select Atlassian apps.
Look for Rovo app with the Free plan in the apps list. Select the more actions icon (···) next to it, then select Change plan.
On the plan comparison page, compare and select the plan you want.
Alternatively, you can change your Rovo subscription plan from your Billing account:
Go to admin.atlassian.com/billing. Select your billing account if you have more than one.
From the side navigation, select Subscriptions.
On the Manage subscriptions page, turn on the Show free apps toggle.
Select your Rovo subscription with the Free plan.
Select Change plan.
On the plan comparison page, compare and select the plan you want.
Change from Rovo Free to Rovo Standard subscription
To access Rovo Standard, you must upgrade your Rovo subscription from Free to Standard. Your new plan starts immediately and the upgrade applies to all Rovo apps across every site in your organization.
After upgrading to Rovo Standard, you can give Rovo access to people who don't have Atlassian app subscriptions. You'll need to grant access on each site separately.
Rovo Standard is billed per organization and you pay only once per managed account. Your Rovo Standard bill shows the number unique billable users—users who have the Rovo Standard user role. Each Rovo Standard user is billed only once per organization, no matter how many sites they access Rovo on.
How will the Rovo Standard subscription show up on my bill?
You won’t be charged for the Rovo Standard subscription during the beta. After beta ends, you’ll automatically return to Rovo Free unless you opt in to the paid Standard plan. You’ll have at least 90 days to decide.
When you opt-in for the Rovo Standard subscription:
the Rovo Standard user role will incur a charge of USD 5 (or equivalent in your local currency) per user per month per organization, and the cost will appear on your bill
the Rovo Standard user access admin role won’t incur any charge
Moving from a Rovo Standard plan to a Rovo Free plan
When you move from a Rovo Standard to a Free plan, the changes take effect immediately. We don’t refund any remaining days in your billing cycle.
Once you move to a Free plan:
Rovo Standard users lose access to Rovo.
Rovo Standard users keep their access to the Goals and Projects apps, but can no longer use Rovo in those apps. To fully remove these users from Goals and Projects, you'll need to do so manually in Atlassian Administration.
If a Rovo Standard user also uses Atlassian Guard through another Atlassian app, they may still be billed for Guard, depending on whether it's included in that app's subscription plan.
Moving to a Free plan doesn’t affect users who get Rovo other Atlassian app subscriptions. Those users keep full access to Rovo included with the app’s subscription.
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