Manage your bill for Rovo
As of April 9 2025, Rovo is rolling out at no additional upfront cost to Jira, Confluence, and Jira Service Management subscriptions — starting with Premium and Enterprise, with Standard customers to follow.
For a limited time, users have access within the Atlassian Acceptable Use Policy. In future, usage beyond these quotas will incur additional charges based on consumption. More on Rovo usage quotas
How will it show up on my bill?
For most customers, Rovo will appear as a Free app in your billing administration experience but will not appear on your bill unless you incur additional charges for consumption.
For customers who signed up for Rovo prior to April 14, 2025, Rovo will show up on your bill as $0.
Manage your bill for Rovo Standard
Rovo Standard is currently in beta.
You won’t be charged for the Rovo Standard subscription during the beta. After beta ends, you’ll automatically return to Rovo Free unless you opt in to the paid Standard plan. You’ll have at least 90 days to decide. How to manage your bill for Rovo Standard
Rovo Standard lets people in your organization use Rovo even if they don’t have a paid subscription to Jira, Confluence, Jira Service Management or other Atlassian apps that include Rovo Free.
You can think of it as offering Rovo as its own app to people who primarily use other tools to manage work.
To access Rovo Standard, you must upgrade your Rovo subscription plan from Free to Standard.
Change your Rovo subscription plan
Who can do this? Role: Billing admins, Organization admins Atlassian Cloud: Standard, Premium, Enterprise Atlassian Government Cloud: Not available |
To change your Rovo subscription plan from Atlassian Administration:
Go to Atlassian Administration. Select your organization if you have more than one.
From the side navigation, select Apps, then select Atlassian apps.
Look for Rovo app with the Free plan in the apps list. Select the more actions icon (···) next to it, then select Change plan.
On the plan comparison page, compare and select the plan you want.
Alternatively, you can change your Rovo subscription plan from your Billing account:
Go to admin.atlassian.com/billing. Select your billing account if you have more than one.
From the side navigation, select Subscriptions.
On the Manage subscriptions page, turn on the Show free apps toggle.
Select your Rovo subscription with the Free plan.
Select Change plan.
On the plan comparison page, compare and select the plan you want.
Change from Rovo Free to Rovo Standard subscription
To access Rovo Standard, you must upgrade your Rovo subscription from Free to Standard. Your new plan starts immediately and the upgrade applies to all Rovo apps across every site in your organization.
After upgrading to Rovo Standard, you can give Rovo access to people who don't have Atlassian app subscriptions. You'll need to grant access on each site separately.
Rovo Standard is billed per organization and you pay only once per managed account. Your Rovo Standard bill shows the number unique billable users—users who have the Rovo Standard user role. Each Rovo Standard user is billed only once per organization, no matter how many sites they access Rovo on.
How will the Rovo Standard subscription show up on my bill?
You won’t be charged for the Rovo Standard subscription during the beta. After beta ends, you’ll automatically return to Rovo Free unless you opt in to the paid Standard plan. You’ll have at least 90 days to decide.
When you opt-in for the Rovo Standard subscription:
the Rovo Standard user role will incur a charge of USD 5 (or equivalent in your local currency) per user per month per organization, and the cost will appear on your bill
the Rovo Standard user access admin role won’t incur any charge
Moving from a Rovo Standard plan to a Rovo Free plan
When you move from a Rovo Standard to a Free plan, the changes take effect immediately. We don’t refund any remaining days in your billing cycle.
Once you move to a Free plan:
Rovo Standard users lose access to Rovo.
Rovo Standard users keep their access to the Goals and Projects apps, but can no longer use Rovo in those apps. To fully remove these users from Goals and Projects, you'll need to do so manually in Atlassian Administration.
If a Rovo Standard user also uses Atlassian Guard through another Atlassian app, they may still be billed for Guard, depending on whether it's included in that app's subscription plan.
Moving to a Free plan doesn’t affect users who get Rovo other Atlassian app subscriptions. Those users keep full access to Rovo included with the app’s subscription.
Rovo credits and index objects for Rovo Standard users
Each Rovo Standard user is gets a monthly allowance of 400 Rovo credits and 1,500 indexed objects, which are added to the organization’s shared pool. They also consume Rovo credits and indexed objects from the organization-wide pool.
Atlassian is not currently billing for usage above your included Rovo credit allowance. Before any extra usage becomes billable, we will provide at least 90 days’ notice and require an explicit opt‑in. This is to avoid surprises and give you time to plan and manage AI adoption.
Indexed objects don’t consume Rovo credits and will not be billed. They appear in your usage dashboard for visibility only.
Customers must always comply with our Atlassian Acceptable Use Policy.
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