Find out what uptime guarantees and SLAs Atlassian's cloud products offer.

Whether your site has a financially backed Service Level Agreement (SLA) depends on which cloud plan you choose.

Cloud plan
FreeDoes not include uptime guarantees or SLAs.
StandardDoes not include uptime guarantees or SLAs.
PremiumOur Jira and Confluence Cloud Premium plans come with a financially-backed 99.9% uptime SLA. Find full details in our SLA Terms and Conditions

Learn more about Jira or Confluence cloud plans, including detailed feature comparisons.

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For real-time and historical data on system performance, visit Atlassian Status.