We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Copy insights to existing ideas

You can link the same insight to multiple ideas by simply copying it to existing ideas.

Before you begin

  • You need to have a Jira Product Discovery Project.

  • You need to have access to one of the data providers: Zendesk, Salesforce, Pendo insights, Pendo feedback, Intercom or Vivum.

Steps

  1. Select the idea where the insight you want to copy lives.

  2. In the idea card, select Insights. Every insight has a checkbox next to it. Select it.

  3. Click Copy to idea

  4. In the search field, find an existing idea or create a new one by typing the name then, hit Copy.

Once you copy the insight, it gets added to the idea.

Still need help?

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