About channels
Read about the channels customers can use to contact your support team and submit requests using Customer Service Management.
カスタマーがサポート チームに連絡してリクエストを送信する方法として、チャンネルを使用します。各カスタマー エクスペリエンスには独自のチャンネルがあり、カスタマーのニーズに合わせてカスタマイズできます。
About channels
Read about the channels customers can use to contact your support team and submit requests using Customer Service Management.
Set up email
Read about how your customers can contact your support team by email.
About support websites
Find out how support websites can help your customers get the assistance they need, when they need it.
Customize your support website
Customize your support website to create a useful and branded experience for your customers.
Add a chat widget to your support website
Find out how add a widget to your support website and the AI-powered customer service agent to provide support.
Apply branding to your channels
Find out how to customize the look and feel of your customer experiences, so that they match your brand.
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