Request a refund

A refund for an Atlassian Cloud or Data Center subscription is available only if the following conditions are met:

• It is your initial purchase of that specific Atlassian app (not a renewal or upgrade).

• You request the refund within 30 days of your purchase.

If the stipulated period is over, we can’t offer refunds, see Atlassian Customer Agreement

For more details, read about cancellations and refunds.