Manage Data Center subscription on the new billing engine

We’re rolling out an improved billing experience to make it easier to manage your Data Center subscriptions. This means your subscriptions could be managed on either the original or the improved experience. Read more about the key differences

Data Center subscriptions are billed annually, based on your app plan and the number of users requiring access. Data Center subscriptions don’t auto-renew and expire at the end of your billing cycle. We’ll send you a quote, 90 days before your subscription end date, which you can use to renew your subscription.

Data Center is available for the following Atlassian apps:

Jira Software
Jira Service Management
Confluence
Bitbucket
Bamboo
Crowd
Marketplace apps

View your Data Center subscription

To view your subscription:

Go to admin.atlassian.com/billing. Select the billing account that’s linked to your subscription.
Go to Subscriptions from the side navigation.
Select the Data Center subscription from the list.
On the Subscription details page, you’ll find all the details.

How to use Data Center apps after purchase

Once you purchase a Data Center subscription, we’ll send you an invoice within 24 hours. Once the invoice is generated, you’ll need to generate a license key to activate your Data Center app.

To generate a license key,

Go to admin.atlassian.com/billing. Select the billing account that’s linked to your subscription.
Go to Subscriptions from the side navigation.
From the subscriptions list, locate the Data Center subscription and select Manage.
On the Subscription details page, you’ll find a banner prompting you to generate a license key.

Enter the server ID linked to your Data Center app to generate the key. After adding the server ID, your license key will be created, and your app will be ready to use. You can find your license key under More actions .

Finding your server ID for Data Center apps

Apps	Find your server ID
Jira, Jira Service Management	Log in as a Jira administrator. Select Settings and then System. Select System info. Your Server ID will be listed in the Jira info field.
Confluence	Log in as a Confluence administrator. Select Settings and then General configuration. Select License Details Your Server ID will be listed in the Server ID field.
Bitbucket	See What is the Bitbucket Server ID?
Bamboo	Log in as a Bamboo administrator. Select Settings, and go to Overview Select System from the side navigation, and then License details. You’ll find the server ID under Existing license key details.
Crowd	Log in as a Crowd administrator. Select Settings and then Licensing. Your Server ID will be listed in the License Server ID field.

Start a cloud migration trial for Data Center subscription

If you’d like to evaluate moving to the cloud, contact us to opt for a free cloud migration trial for the remainder of your Data Center subscription. Cloud migration trials are currently available only for Jira, Confluence, Jira Service Management, and Bitbucket.

View developer license for Data Center subscription

You can use a developer license for your Data Center subscriptions to deploy non-production installations of Atlassian apps, assisting with development and testing efforts. This license is included free of charge with your Data Center subscription, along with technical support available until the end of your subscription.

You can view your developer license details under More actions on the Subscription details page.

Renew a Data Center subscription

Data Center subscriptions expire at the end of your billing cycle. We’ll send you a quote for renewal, 90 days before your subscription end date. You may also contact us to create a quote after your subscription ends. See Create a quote

Upgrade a Data Center subscription

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