Manage subscriptions and bills for Atlassian cloud products
Get a high-level overview of billing and subscription management for Atlassian cloud products.
Buying Atlassian cloud products
We’re rolling out an improved billing experience to make it easier to manage your cloud subscriptions. This means your subscriptions could be managed on either the original or the improved experience. Find out which experience you’re viewing
All our cloud plans start free, and allow you to grow as your team scales. Pricing depends on:
the number of users who can access the product
the product plan (Standard, Premium, or Enterprise)
the type of payment (monthly or annual).
Current pricing information is available on our product pages. We also offer cloud products at discounted pricing for eligible academic and non-profit charitable organizations.
Get started with your cloud purchase
Set up your cloud site
When you set up a site, you start with a Free plan.
Go to atlassian.com/try and find the product you want.
Select Try cloud.
Specify the site URL. You can select an existing site, or create a new site.
Follow the prompts to finish your setup.
Upgrade to a paid plan
Once your product is set up, you can upgrade to a paid plan. To upgrade:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Billing > Manage subscriptions for any one of the products.
Select Change plan. (If your subscription is on the original billing experience, the link will be Change)
We’ll ask you to provide payment details when you upgrade.
Free plan come with user limits:
10 users for Jira, Confluence
3 agents for Jira Service Management
3 full users for Compass
If you go over the user limit, we’ll automatically upgrade you to the Standard plan.
Moving from a Free to a Standard plan will give you a 14-day free trial period. With a Premium plan, you’ll get a 30-day trial. After your trial ends, your plan will shift to a monthly subscription unless canceled.
If you want to create a quote and pay before claiming a cloud site, contact us.
Manage your subscription
If your subscription is managed on the improved billing experience, each new site you create will be added to the one billing account. To learn more, see Understand billing accounts
For all the details about managing your plan and payments, see:
Discounts on cloud products
We offer special pricing to registered charitable non-profits, college-level or higher academic institutions, Open Source projects, and certified Atlassian Partners. Learn more about our discounts
Once you create your cloud site, you can apply for an academic or a community subscription here:
We offer a number of discounts for those migrating to cloud from Data Center.
For more resources, tools, and support for migrating to cloud, visit our Migration Center.
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