Manage your subscription for Atlassian Collections

View your bill estimate and the number of billable users

To view your bill estimate and the number of unique billable users:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Billing.

  3. Select the collection subscription from the list.

  4. On the Subscription details page, you’ll see the number of unique billable users and the bill estimate.

Changing your plan

To change your plan for a collection:

  1. Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

  2. Go to Subscriptions from the side navigation.

  3. From the subscriptions list, find the collection you want to change the plan for and select Manage.

  4. On the Subscription details page, select Change plan.

  5. On the Plan selection page, compare and select the plan you want.

  6. After you agree to the Atlassian Customer Agreement and Privacy Policy, select Agree and start trial.

To change a plan from monthly to annual, choose the Annual billing option, select the Standard or Premium plan, and then review and confirm your billing.

What happens when you change a collection plan?

Changing your collection plan applies to all included apps in the collection. This means you can’t update included apps separately — it has to be done together via the collection subscription.

Keep in mind that changing from a Premium plan may affect your Rovo usage quota and/or your Atlassian Guard Standard bill.

Canceling a collection

To cancel a collection:

  1. Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

  2. Select Subscriptions, find the collection you want to cancel, and select Manage.

  3. Select more actions […] > Cancel subscription, then review and confirm your cancellation.

More about canceling a collection

Ending a collection trial

Applies to:

  • Teamwork Collection

  • Service Collection

To end a collection trial:

  1. Go to admin.atlassian.com/billing. Select your billing account if you have more than one.

  2. Select Subscriptions, find the collection you want to end the trial for, and select Manage.

  3. Select more actions […] > End trial, then review the details to end your trial.

When you end a collection, any new subscription added will get canceled.

When ending a Premium subscription, any free inclusions (like Atlassian Guard Standard and Rovo agents) will also get canceled.

 

Still need help?

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