• Documentation

Visibility of Atlassian teams information

Atlassian teams are only visible to people with accounts in the same organization or access to the site where the team was created.

What is an organization?

When you’re done creating a new Atlassian team in Jira or Confluence, everyone in your organization will have access to view information in your team profile.

This includes:

  • TeamID

  • Team membership

  • Team description

  • Team profile cards

  • Team profile page

People in your organization can:

  • see if your team is included in @mentions

  • assign issues to your team

  • find your team in search results

For users outside your organization, no information about your team will be shown except for the team name in some rare instances (such as when it’s included in a public project or document).

Users with access only to open sites can't use Atlassian teams

Some Atlassian sites are configured as ‘open sites’, meaning anyone on the internet can join and work with your projects or pages without admin approval. For some customers, we found that this may be caused by an unintentional misconfiguration. 

We recommend configuring your site settings so that it's not open to anyone on the internet without admin approval.

If you intentionally make your site open, people who join without admin approval will not be able to use Atlassian teams. For Advanced Roadmaps users, there are additional limitations on teams use in place.

We disabled teams on open sites to prevent the potential security risks of leaking information about users and internal teams in the whole organization to anyone on the internet.

An audit log page showing examples of team events

View all team activity in audit logs

Organization admins can see team activity in audit logs. This is intended to record changes that might impact your organization. Currently, audit logs are only available with an Atlassian Guard plan, with additional events and user activity logs available with Atlassian Guard Premium.

The following events are captured in the audit log under the ‘team management’ category:

  • Created team

  • Deleted team

  • Renamed team

  • Restored team

  • Added user to team

  • Removed user from team

  • Linked team to group

  • Unlinked team from group

  • Changed to managed team

  • Changed team description*

  • Requested to join team*

*These events are only viewable with the Atlassian Guard Premium plan.

Still need help?

The Atlassian Community is here for you.