View team member licenses

When a Jira administrator adds a new agent to the project, the agent is also assigned a Jira Service Management license and added to the service-project-users license group.

You must be a Jira administrator to view licenses of team members.

To view what license or group a user belongs to:

1. Go to Settings () > User management.

2. Select a user on the Users page.

3. Under Groups, check what licenses the user has.

To find the number of users that are under the service-project-users group:

1. Go to Settings () > User management.

2. Select Groups on the left-hand menu.

3. Select service-project-users group.

4. Check the number of users under this group under Group members.

Learn more about exporting users from a site.