Track or review user interests

Who can do this?
Role: Organization admin, Site admin (centralized user management)
Atlassian Cloud: All plans
Atlassian Government Cloud: Not available

Which user management experience do you have?

Go to Atlassian Administration. Select your organization if you have more than one. Then select Directory. If the Users and Groups lists are found here, then you are using the centralized user management. Learn more about the centralized user management

Centralized

Original

As an organization admin, Users is found under Directory tab.

Centralized user management png

As a site administrator or organization admin, Users is found under Product site.

Original user management png

 


How user interests work

When your users find Marketplace apps they’re interested in trying out, they can submit their interest from the Atlassian Marketplace app page or via the Explore more apps link on the product page.

These submissions show up in Atlassian Administration on the User requests page under the User interests tab, as a list aggregated by site (does not include all products yet). This list allows you to keep track of what’s trending with your users, including the number of interested users and when they last showed interest, giving you valuable insights into their needs.

The other tab, called Access requests, is where you can manage your product access requests from users. How to approve or deny product access requests

All users with access to a product will be granted access to any 2nd-party applications installed on the product.

How to review your users' interests

You can find out how many users are interested, when they last showed interest, and more details about the apps or products they want to use (does not include all products yet).

To keep track of your users' interests:

  1. Go to Atlassian Administration. Select your organization if you have more than one.

  2. Select Products > User requests.

  3. Select the User interests tab.

  4. Select Review to open the side panel for more details.

  5. Then, select the Try it now button to visit the Atlassian Marketplace app page.

 

Still need help?

The Atlassian Community is here for you.