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Viewing the right content?

From your organization at admin.atlassian.com, if the Users list and Groups list are under the Directory tab, view the improved user management content.


If your users have access to Jira, you have a few Jira-specific options in the individual user’s details page.

Update user project roles

You can see and edit a user's project role from Jira. For example, quickly assign a user to newly-created roles in several different projects at one time. See Managing project roles for more information about project roles.

  1. Go to your site's Admin at admin.atlassian.com. If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Admin for that site.
  2. From the Users page, select the user whose role you want to modify.
  3. Click the More options button to the right of Log in as user and select View Jira project roles.


Add data to user properties

User properties are key-value pairs associated with Jira users. For example, a user property could be:

  • key: Favorite color
  • value: Green

User properties can be used by Atlassian marketplace apps to execute advanced functions. For example, an app could use user properties to automate post-functions in a workflow (as in the case of the Jira Misc Workflow Extensions app), automatically assigning issues to a user based on its properties. You can also use this data to integrate Jira users with time tracking software.

Other than adding property data to the specified user, these user properties do not have an effect anywhere else in Jira.

You can only add data to Jira users. Other products don't make use of this property.

These user properties are not the same as the user properties accessed via the REST API.

To add data to user properties:

  1. Go to your site's Admin at admin.atlassian.com. If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the Admin for that site.
  2. From the Users page, select the user whose data properties you want to set.
  3. Click the More options button to the right of Log in as user and select Edit Jira properties.
  4. Enter the Key and Value for the user and choose Add.


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Improved user management experience

If your users have access to Jira, you have a few Jira-specific options in the individual user’s details page.

Update user project roles

You can see and edit a user's Jira project role. For example, quickly assign a user to newly-created roles in several different projects at one time. See Managing project roles for more information about project roles.

  1. Log in to admin.atlassian.com

  2. From your organization, go to Directory > Users.

  3. Find the user whose role you want to modify, then select their avatar or Show details.

  4. Select the 3 dot icon next to a Jira product, then select View Jira project roles.

A. More actions – select the 3 dot icon next to a Jira product.

B. Update project roles – select View Jira project roles to open a page where you can edit project roles for this user.

Add data to user properties

User properties are key-value pairs associated with Jira users. For example, a user property could be:

  • key: Favorite color
  • value: Green

User properties can be used by Atlassian marketplace apps to execute advanced functions. For example, an app could use user properties to automate post-functions in a workflow (as in the case of the Jira Misc Workflow Extensions app), automatically assigning issues to a user based on its properties. You can also use this data to integrate Jira users with time tracking software.

Other than adding property data to the specified user, these user properties do not have an effect anywhere else in Jira.

You can only add data to Jira users. Other products don't make use of this property.

These user properties are not the same as the user properties accessed via the REST API.

To add data to user properties:

  1. Log in to admin.atlassian.com

  2. From your organization, go to Directory > Users.

  3. Find the user whose data properties you want to set, then select their avatar or Show details.

  4. Select the 3 dot icon next to a Jira product, then select Edit Jira properties.
  5. Enter the Key and Value for the user and select Add.