Understand billing for Marketplace apps

How are Marketplace apps billed?

Marketplace apps from the Atlassian Marketplace are priced based on the number of users in your Atlassian app. For example, if you have Confluence Cloud (25 users), you pay the 25-user price for each Marketplace app installed on the app.

The billing cycle of the Marketplace app must match the billing cycle of the parent Atlassian app. For example, if your Confluence Cloud subscription is billed monthly, any installed Marketplace app will also be billed monthly.

How are Marketplace apps billed within a collection?

Marketplace apps are billed based on the number of users on your site.

When transferring an existing subscription with a Marketplace app to a collection, the number of app users will be updated to reflect the total user count in that site. For example, if you have 25 users on Confluence Cloud with a Marketplace app installed, and you move the subscription to a Teamwork Collection with 100 Jira users on the same site, you’ll be charged the 100-user price for the Marketplace app included in the site.

How are Marketplace apps for Jira billed?

Marketplace apps for Jira are priced based on the maximum number of users of Jira apps on your site.

For example, if you have Jira (100 users) and Jira Service Management (80 agents) on the same site, you’ll pay the 100-user price for each Marketplace app installed on your Jira apps.

Using the same example, if you cancel your subscription for Jira (100 users), you’ll now have Jira Service Management (80 agents). From the start of the next billing cycle, you’ll pay the 80-user price for each Marketplace app installed across your Jira apps.

アプリを購入してインストールできるのは誰ですか?

To help companies maintain control over their Atlassian environment, most Marketplace apps can only be installed by site or org admins. End users can shop for apps and notify their admins about apps they’d like to use by selecting Try it free > Request this app on any Marketplace app listing. Learn more about purchasing apps

Cancel or uninstall an Marketplace app

To cancel a Marketplace app subscription, see Cancel a subscription

アプリをアンインストールするには、親製品のドキュメントを参照してください。

• Confluence: アプリを管理する

• Jira 製品: アプリを統合

• Bitbucket: Bitbucket Cloud アプリ